Landlord Guide



A Guide for When You’re Ready to Rent Your Property


As a landlord, there are things you will need to know to be successful and we’re here to be your trusted guide and adviser.

#1. Contact Infinity – We can’t help if we don’t know you’re looking to let your property so please reach out to us on 020 8907 4665 or by message at [link to a contact page]. This will let us know you’re in the market and we can get started working with you.


#2. What is Your Property Worth? – A rental valuation is a key step in getting your property ready for the market. At Infinity, we have expert valuers who can help you select pricing that will be fair to both you and your tenants. We provide a comprehensive comparable report of rentals in your area which allows us to price your property accordingly in addition to a health and safety check and a review of the condition of your property. We will make suggestions if we feel some freshening up is required.


#3. Managed Property – Whilst we do not have properties with a manager on premises, we do manage properties for our clients and coordinate any maintenance needs that arise. As a landlord, the tenant would call us rather than you and we would then work on getting someone out to check their issues and get them rectified.


#4. Are You Interested in Short Lets? – Some of our landlords offer rentals for a short amount of time. The reasons for this could be awaiting the completion of home construction, a new job, or caring for a sick relative that lasts longer than a brief hotel stay. A short let is no less than 6 months in length. This type of rental is great for flexibility, fewer void periods, and rent in advance.


#5. First Impressions Count! – Let’s put our heads together to make sure your property shows at its very best so you can command the highest reasonable price possible. We will have our professional photographer come out to take pictures and then edit them for the best views of your property.


#6. Marketing and Viewings – We will make sure your property can be found easily across a wide range of options including extensive web marketing on Rightmove, Zoopla, Prime Location and on our active Facebook fan page. This allows Infinity to give you the greatest number of qualified viewings possible and we accompany each candidate to and from your property.


#7. Handling Offers – One of the most exciting times for a landlord is when there are multiple offers for their rentals. We will review all offers with you and go over any special requirements the prospective tenants may have.


#8. An Agreement is Reached – Once you’ve discussed and agreed on terms to a tenancy, we will work with you to make sure the move goes smoothly for you and your tenant. This includes collecting references if needed, signing of the rental agreement, and securing the deposit and rent. If you’re busy, we can also do the following for an extra fee:

  • Coordinate check-in and inventory
  • Put together the Gas Safety and the Energy Performance Certification as well as a Legionnaire’s Risk Assessment
  • Have your property professionally cleaned 

A professional inventory of your property is also performed which is important when you are offering a fully furnished rental.


A full list of our landlord services is found in a downloadable pdf. [link to pdf]


#9. Tenants Are Ready to Move In – You now have a property that is ready for your tenants to occupy. Congratulations! Keys will be turned over to the tenants and if you have a managed property, we will give them all the information they will need to contact the property manager.

Our straightforward approach and outstanding service levels has been recognised at the most prestigious awards in the UK property industry! We won 8 accolades in our first year of entering in 2019, another 8 in 2020 and we’ve done it again in 2021.

We’re also the proud winners of the Feefo Gold Trusted Service Award for 2019 & 2020 and won the prestigious Feefo Platinum Trusted Service Award in 2021. This independent seal of excellence recognises businesses for delivering exceptional experiences.

By working alongside these government approved organisations, we can provide access to an independent redress scheme and ensure that any payments made are safeguarded. We make sure you have every confidence in choosing us as your preferred agent.